Reference

The legal ground rules behind your tk99o account

This page sets out how tk99o handles your account, your data and your local payment activity on bKash, Nagad and Rocket. Access depends on your local law and eligible region, so read this before you open an account or add funds.

Account termsData handlingPayment scopeRegion eligibilityContact path
tk99o The legal ground rules behind your tk99o account
DATA AND ACCOUNT SAFETY

How your account data gets handled here

Account Security Steps

Your login is tied to your registered mobile number, so we can flag unusual sign-in attempts and ask for a fresh OTP confirmation before letting a session through.

Payment Record Retention

We keep bKash, Nagad and Rocket transaction records only as long as needed to resolve disputes or confirm your wallet balance, not indefinitely for other use.

Cookie and Session Use

Cookies on tk99o keep you logged in between the app and browser and remember your last screen — they aren't used to build a profile for outside advertising.

Requesting a Data Change

Want a correction to your stored details or a copy of your account data? Send that request through support with your account number and we'll action it directly.

REACH US DIRECTLY

Where to send a legal or policy question

Account & Policy Chat Ask about account terms, wallet disputes or data questions through live chat — mention your bKash, Nagad or Rocket reference number so we can pull up the right record fast.
Support Ticket For anything needing a written trail, like a data request or a terms clarification, raise a ticket from your account panel and we'll respond against that reference.
Email Follow-up If chat can't resolve a policy matter on the spot, we'll move it to email so you have a paper trail on account or wallet-related decisions.

Common questions about our legal terms

Access depends on your local law and the eligible region you're in — this notice doesn't grant access where local rules restrict it, so check your own situation first.

We store transaction records only to confirm the payment against your wallet balance and resolve any dispute, and we don't share them outside what's needed for account verification.

Raise it through support with your account number — we'll treat it as a formal request and confirm back once the correction to your stored details is made.

Yes, Rocket withdrawal disputes fall under the same account terms as bKash and Nagad transactions, matched against your account record before any decision is made.

We update wording when payment rails or verification steps change, and the current version on this page is always the one that applies to your account.

If a support agent's answer conflicts with what's written here, this legal notice is the version that applies to your account and any dispute.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.