What our policy actually covers for you
Our legal notice covers how your tk99o account is opened, how your details are stored, and how disputes over your bKash, Nagad or Rocket transactions get handled. Whether you can hold an account here depends on your local law and the eligible region you're accessing from
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— we don't make that call for you, and this notice doesn't override local rules that apply where you live. When you send a bKash deposit or a Nagad transfer, that transaction record sits against your account and is used only to confirm the payment and
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match it to your wallet balance. Rocket withdrawals go through a similar match-and-confirm step before funds move. We keep this notice separate from our support pages on purpose — support handles day-to-day account questions, while this page explains the terms behind them. If a term here
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conflicts with something a support agent tells you, this notice takes priority. We update wording occasionally to reflect how our payment rails or account verification steps actually work, not to add hidden conditions. Nothing on this page should be read as a guarantee of access in
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every region — check your own local rules first.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.